Frequently Asked Questions
Military Crashpad Solutions

What makes you better than other Crashpads?

Everything! We have the nicest houses, closest houses to base, and best support staff. We can be reached 24/7 regarding anything; even to talk about the Air Force as we are all currently serving! We also pride ourselves on providing the best stay of any hotel or house you have ever stayed in.

What do you offer in your Crashpad?

We are THE home away from home. We pride ourselves on making our Crashpads a place of comfort and luxury. If you have it at your house we have it at ours! Hot tubs, Peloton bikes, Playstations, and Movie theater rooms. We also provide all essentials like dishes, sheets, towels, detergents, and other household goods.

How do I book a crashpad with Diamond Hands?

Booking with Diamond Hands is easy! Simply visit our contact page and fill out our form. One of our representatives will reach out to you shortly. You can also contact our dedicated customer support team for assistance.

Why is your support staff special?

We have a staff from all backgrounds to meet every need! There are current active duty pilots on staff to relate to many of our beloved tenets. Also, we employ disabled veterans, women (Our head of management), and minority groups to give the best stay you will ever have.

Will I have to pay out of pocket?

NO! If you are part of the DOD or other organization getting a "lodging" allowance we will not charge you anything above the allowance. You get ALL amenities and living quarters for nothing out of pocket.

What is a military crashpad?

A military crashpad is a temporary housing solution primarily designed for military personnel, such as service members on training assignments or temporary duty assignments (TDY). It provides a home away from home, offering furnished accommodations that are conveniently located near military bases or training facilities.

Are your crashpads for military personnel only?

While our primary focus is on serving military personnel, we also welcome other guests, such as Department of Defense (DoD) civilians, government contractors, and eligible individuals. Our crashpads are designed to accommodate a variety of needs.

Do you provide a cleaning service?

YES! We have found the best cleaning service in all of San Antonio and hired them at our expense. They do weekly cleanings of all living spaces, kitchen, all bathrooms/bedrooms, and all household laundry( Linens/ towels).

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